FAQ
What types of rhinestones and nail decorations do you offer?
We offer a wide selection of flatback rhinestones and nail decorations, including both hotfix and no hotfix (glue-on) types. Our range features genuine Swarovski and Preciosa flatback crystals, and other high-quality brands like Zodiac. You can find rhinestones in various shapes, sizes, and colors to suit every nail art project, from classic round stones to unique fancy shapes and specialty mixes.
What is the difference between hotfix and no hotfix rhinestones?
Hotfix rhinestones have a heat-activated adhesive on the back and are typically applied to fabrics using a hotfix applicator or household iron. No hotfix rhinestones, also known as glue-on stones, do not have adhesive and require a suitable glue for application. For nail art, we recommend using no hotfix rhinestones with nail glue or gel for the best results.
Are your Swarovski and Preciosa crystals genuine?
Yes, all our Swarovski and Preciosa crystals are 100% genuine. We source our products directly from authorized distributors and official partners. Every batch is quality-checked to ensure authenticity and premium quality.
Can I use these crystals for more than nail art?
Absolutely. Our rhinestones are also ideal for costumes, accessories, crafts, and decorative projects.
How do I choose the right size and shape of rhinestones for my nails?
Choosing the right size and shape depends on your design and preference. Smaller stones (ss1–ss8) are ideal for delicate accents, while larger stones (ss9 and above) create a bold, eye-catching effect. We recommend mixing different sizes and shapes for a more dynamic look. You can check our sizing chart and inspiration gallery for ideas and examples.
Are your rhinestones and nail decorations safe and compliant with EU regulations?
Absolutely. Swarovski an Preciosa products are lead-free and comply with EU safety and environmental regulations, including REACH and OEKO-TEX standards.
How to decorate with rhinestones?
To apply the larger flat-bottomed stones, use superglue (tip: UHU's gel glue)! To prevent it from protruding, it is worth flattening the surface of the nail (without removing the C-curve) to make it easier for the decoration to fit. For smaller stones and beads, we recommend using Glue gel. If your customer would like to have more than one stone (for example, one finger full of stones), do not try to apply them all at once. Instead, use quick drying technique or work on alternate hands to keep the rhinestones in place. When using glue, be careful that the size of the drop of glue is not bigger than the size of the stone you want to apply because the glue fumes will burn the edges of the stone or the nail jewellery thus, they may lose their shine. It is a good idea to gently “enframe” the finished composition with some gel put on a brush of size 0. This way you can make it even more permanent and prevent the products from cracking or falling off.
How to remove rhinestones from the surface of nails?
There are several ways to remove them: glue gels are soluble, so by soaking them in acetone, you can remove them easily. But sometimes, for example if you don't have enough time, or you need to get them off of a pregnant woman's nails, you can use worn carbide drill bits or tweezers. Be careful not to hurt your customer, if you can't do it with tweezers, don't pry. And if you opt for used and worn carbide drill bits, then work carefully. Don't use it at one place for a long time because it will heat up and will cause pain to your customer. ATTENTION! It is highly recommended to use safety glasses to save yourself from an unexpected and unpleasant experience, that is to protect yourself from little pieces bouncing into your eyes.
Can I use your rhinestones on both natural and artificial nails?
Yes, our rhinestones and nail decorations are suitable for both natural and artificial nails. For best results, ensure the nail surface is clean and dry before application, and use a strong adhesive or gel for secure attachment.
Are your products vegan and cruelty-free?
Our rhinestones are made from glass and crystals and do not contain animal-derived ingredients. Our nail art supplies, including glues and gels, are not tested on animals and are suitable for vegan and cruelty-free lifestyles. Please check individual product descriptions for specific certifications.
What payment methods do you accept?
We accept a wide range of payment methods, including major credit and debit cards, PayPal, and other secure online payment options. All transactions are processed using encrypted technology for your safety.
Do you ship internationally? What are the delivery times and costs?
Yes, we ship to most European countries and internationally. Delivery times and shipping costs vary depending on your location and the shipping method selected at checkout.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. Unused products in their original packaging can be returned within 30 days of receipt. Please see our Returns Policy for full details and instructions on how to initiate a return or exchange.
How can I contact customer support?
Our customer support team is here to help! You can reach us via email or through our contact form on the website. We strive to respond to all inquiries within several business days.
Do you offer wholesale or bulk discounts?
Yes, we offer special pricing for bulk and wholesale orders. If you are interested in purchasing larger quantities, please contact us for a custom quote and more information on our wholesale program.
How can I be sure your website is secure and my data is protected?
We take your privacy and security seriously. Our website uses SSL encryption to protect your personal information, and we comply with the EU General Data Protection Regulation (GDPR). For more information, please see our Privacy Policy.
If you have any further questions, please do not hesitate to contact us. We are here to help you create stunning nail art with confidence!